Terms of Service

The pixclues.com website and the Service available on it (the "Service" or "Site") are operated by:

The Service Provider uses Websupport Magyarország Kft. (mhosting.hu) for web hosting. Hosting provider details: Websupport Magyarország Kft., registered seat: 1119 Budapest, Fehérvári út 97-99., Hungary, company registration number: 01-09-381419, tax number: 25138205-2-43, e-mail: info@mhosting.hu, website: www.mhosting.hu.

These Terms of Service ("Terms") apply to the legal relationship between the Service Provider and every natural person using the Site (the "User" or "you"), regardless of whether the User has registered on the Site.

• "Service": the online, social photo-guessing/association game available through the pixclues.com Site, which lets a User send a challenge (a "Game" or "Clue") built from an uploaded photo to a person they invite, together with related features (registration, profile, leaderboard, game history, subscription plans).
• "User": a natural person who uses the Site, whether or not they have created a registered account (including as a guest / invitee).
• "Registered User": a User who has created an account on the Site by providing an e-mail address and password, or by linking their Google account (OAuth).
• "Invitee": a person invited to a Game by a Registered User via a unique link that cannot be guessed by third parties; an Invitee may take part in the Game as a guest, without registering.
• "Subscription": the paid add-on package offered by the Service Provider and detailed in Section 8 of these Terms (currently the "Gold" and "Diamond" packages), which provides additional features compared to the free "Basic" package.
• "Content": any text, image, photo or other data that a User uploads, shares or creates while using the Service.
• "Consumer": a User acting for purposes outside their trade, business, craft or profession.

These Terms constitute general contractual terms within the meaning of Sections 6:77–6:81 of Act V of 2013 on the Civil Code of Hungary (Ptk.), and form part of the contract between the Service Provider and the User for use of the Service.

By opening or browsing the Site, a contract for limited, guest use of the Service comes into being between the User and the Service Provider. By registering, and specifically by finalising registration (clicking the "Register" button), the User expressly accepts these Terms and the Service Provider's Privacy Notice (available at pixclues.com/privacy), and an indefinite-term contract for full use of the Service comes into being between the parties.

The Service can only be used electronically, through the Site; the contract does not qualify as a contract concluded in writing, is not filed by the Service Provider, and is not subsequently accessible other than through the User's account data and the Service Provider's own records. The language of the contract is Hungarian.

PixClues is a lightning-fast association game for friends. A Game works as follows:

1. The Registered User (the challenger) takes or picks a photo, which the Service places among three photos — partly from the User's own upload and partly from external, public image libraries (e.g. Pixabay, Pexels, Openverse, Wikimedia Commons, Lorem Picsum) — as the "target photo".
2. The User generates a unique, randomly generated link and shares it through any channel (e.g. e-mail, a messaging app) with a person of their choosing (the "Invitee").
3. By opening the link — without needing to register — the Invitee views the three photos and guesses which one the challenger marked as the target.
4. Based on the speed and correctness of the guess, the system credits points to both parties (the challenger and the Invitee); points appear on the public Leaderboard.
5. Registered Users can review the history of their own past challenges and guesses under "My Games".

Certain elements of the Service (e.g. how often photos can be refreshed per day, the timer-freeze feature) are available to different extents depending on the User's subscription package; details are set out in Section 8 and on the Site's "Subscription" page.

The Service Provider reserves the right to unilaterally modify the Service's features, appearance, available image sources and pricing, subject to giving Users prior notice published on the Site.

Full use of the Service (starting your own challenges, subscribing, appearing on the leaderboard, game history) requires registration. Registration can be completed by providing an e-mail address and password, or by linking a Google account (OAuth 2.0-based sign-in).

The Service may be used — other than under parental supervision — by persons who have reached the age of 16, since under Article 8 of the GDPR and Act CXII of 2011 on the Right of Informational Self-Determination and Freedom of Information, the age of consent for information-society services in Hungary is 16. A person under 16 may only use the Service with the consent and under the supervision of a parent or legal guardian.

During registration, the User must provide accurate information about themselves and must keep it up to date. The Service Provider does not verify the accuracy of the information provided and accepts no liability for it; the User is responsible for any consequences arising from providing false information or information belonging to another person.

A natural person may hold only one user account. The account may not be transferred or made available to others. The User is responsible for keeping their password confidential and for all activity carried out through their account; if they suspect their account has been misused, they must notify the Service Provider without delay at hello@pixclues.com.

A User may delete their account at any time, without giving reasons, on the Profile page, or by requesting deletion at hello@pixclues.com; deletion is carried out in accordance with the retention rules set out in the Privacy Notice.

The User bears sole responsibility for every photo and other item of content they upload as part of the Service. The User warrants that:

• they hold the necessary copyright and personality-right permissions over the uploaded content, and have obtained the consent of any depicted persons (including themselves);
• the uploaded content does not infringe any law, any third party's rights (in particular copyright, personality rights, data protection rights) or public morals;
• the uploaded content is not unlawful, does not incite hatred, is not pornographic, does not amount to harassment, discrimination or incitement to violence, and does not contain anything suggestive of abuse of a minor.

The Service Provider is entitled — but not obliged — to review uploaded content in advance or after the fact. Where content breaches the above, or is otherwise incompatible with the Service's intended purpose, the Service Provider may remove it without prior notice, and may restrict, suspend, or — in the case of a serious or repeated breach — permanently terminate the affected User's account.

In respect of content uploaded while using the Service, the User grants the Service Provider a non-exclusive, royalty-free licence, to the extent necessary for the Service Provider to provide the Service (storage, display, delivery to the Invitee), which ends when the account or the content is deleted.

Use of the Service other than as intended — in particular automated (bot, script) use — disruption of the Service's operation, attempts to circumvent security measures (e.g. request-rate throttling), and unauthorised access to another User's account are all prohibited.

The structure and graphic/visual design of the Site, and the "PixClues" name and logo, are the intellectual property of the Service Provider or of the rightsholders whose lawful use the Service Provider enjoys, and may be protected by copyright or trademark rights. Save for private, intended use of the Service, these may not be copied, distributed or otherwise used without the User's prior written permission.

The photos offered by the Service for the Game come from external, publicly available image libraries (Pixabay, Pexels, Openverse, Wikimedia Commons, Lorem Picsum). These photos remain the property of their respective authors or rightsholders, and the Service Provider claims no ownership of them. They may be used only in accordance with the licence terms and rules laid down by the respective source (including, where applicable, attribution and any restrictions on commercial or modified use), and within the Service only for its intended purpose, i.e. playing the Game. Any other use — in particular downloading, copying, redistributing, republishing or commercially exploiting them outside the Service — is permitted only if and to the extent that the source's own rules allow it; the User is solely responsible for checking and complying with those rules. The Service Provider, acting merely as an intermediary, accepts no liability in this respect.

Automated access to the Site is prohibited. Without the Service Provider's prior written permission, it is forbidden to crawl, spider, scrape or harvest the Site or any of its content (including photos, texts, game data and the structure of the Site), or to access the Site by any other automated means (bot, script, scraper, headless browser, etc.), and to use content obtained this way to build a dataset or database or to train, fine-tune or test machine-learning or AI models. The Service Provider may block such access, may restrict or terminate the account of the User concerned, and reserves the right to take legal action.

The Service's core features (the Basic package) are available free of charge. The Service Provider also offers paid subscription packages ("Gold" and "Diamond"), available for a recurring fee (monthly, or per the billing period shown) in the currency shown on the Site's "Subscription" page based on the User's language setting (e.g. HUF, EUR), and providing, among other things, more frequent photo refreshes and the timer-freeze feature.

Payment is processed through the secure payment interface operated by the Service Provider's payment intermediary, Stripe (Stripe Payments Europe, Limited and its affiliates; "Stripe"), on Stripe's own interface. The Service Provider does not store and cannot access the User's card details; these are handled exclusively by Stripe, under its own security standards compliant with the international PCI DSS standard.

A subscription activates automatically on successful payment and, absent cancellation, renews automatically at the end of the chosen billing period; on renewal the Service Provider automatically charges the then-current fee to the User's payment method on file with Stripe.

A User may cancel their subscription at any time, without giving reasons, on the Profile or Subscription page. Cancellation takes effect at the end of the current, already-paid billing period; absent a different statutory rule, cancellation does not entitle the User to a pro-rata refund for the already-paid period, but the User remains entitled to their package's features until the end of that period. A User may change their package level (Gold/Diamond) at any time (a plan swap); the Service then continues under the new package's terms, in accordance with Stripe's proration rules.

The Service Provider issues an electronic invoice or receipt for the fees through Stripe, which the User can access in the payment-confirmation e-mail or in the Stripe customer portal.

Under Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, a User who qualifies as a consumer has the right to withdraw without giving reasons, or — if performance of the service has already begun — to terminate, within 14 days of ordering a subscription.

Because the Subscription is digital content/a digital service not supplied on a tangible medium, which activates immediately on completion of payment at the User's explicit request, by ordering a subscription and confirming payment the User expressly requests and consents to the Service Provider beginning performance before the 14-day period expires, and acknowledges that — under Section 29(1)(m) of the above Decree — once performance has begun they lose their 14-day right of withdrawal/termination.

Irrespective of the above, the User always retains the cancellation right set out in Section 8 (preventing renewal), which can be exercised at any time and takes effect only for the future.

If the User considers that performance has not yet begun, they may notify the Service Provider of their intention to withdraw at hello@pixclues.com, or using the model withdrawal form set out in the annex to the Decree.

The Service Provider provides the Service on an "as-is" basis, with reasonable care, but without an express warranty of continuous, error- and interruption-free operation. The Service Provider is not liable for any outage, data loss or other damage arising from a cause beyond its control — in particular force majeure, the fault of a third party (e.g. the hosting provider, a payment or authentication intermediary, an internet service provider), unlawful interference, or a fault in the User's device or internet connection.

The Service Provider is not liable for the lawfulness or contractual conformity of content uploaded by Users or sent between them; liability in that respect rests with the User who uploaded the content.

Save for damage caused intentionally, and damage to life, physical integrity or health, for which liability cannot be limited by law, the Service Provider's liability is limited to the amount of subscription fees actually paid by the User in the calendar year in question.

The contract under these Terms is concluded for an indefinite period and ends on deletion of the User's account by the User, on lawful deletion by the Service Provider, or — for Service used as a guest — on completion of that particular use of the Service.

The Service Provider may suspend or terminate a User's account with immediate effect if the User seriously or repeatedly breaches these Terms, in particular the rules of conduct in Section 6. The Service Provider will inform the User of the suspension or termination, and its reasons, at the e-mail address given at registration.

A User may raise complaints or comments about the Service with the Service Provider at hello@pixclues.com, or via the Site's Contact page. The Service Provider will respond in writing within the time limit under Act CLV of 1997 on Consumer Protection, and in any event within 30 days.

If the complaint is not resolved directly, a User who qualifies as a Consumer may pursue the following remedies:

• Conciliation board proceedings: may be initiated before the conciliation board operating alongside the county (metropolitan) chamber of commerce and industry with jurisdiction over the Consumer's place of residence, or, absent that, over the Service Provider's registered seat, aimed at an out-of-court, settlement-based resolution of the consumer dispute;
• The European Commission's Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr), for disputes concerning services ordered online within the European Union;
• Initiating proceedings before the consumer protection authority (the consumer-protection units of the metropolitan and county government offices) for a breach of consumer protection law;
• Judicial enforcement before the Hungarian court with jurisdiction and competence.

Matters not regulated by these Terms are governed by Hungarian law, in particular Act V of 2013 on the Civil Code, Act CVIII of 2001 on certain issues of electronic commerce services and information-society services, Act CLV of 1997 on Consumer Protection, and Government Decree 45/2014 (II. 26.).

The Service Provider may unilaterally amend these Terms. The Service Provider will give notice of any amendment on the Site, and to registered Users also by e-mail, at least 15 days before it takes effect. Continued use of the Service after the amended Terms take effect constitutes acceptance of the amendment.

If any provision of these Terms is or becomes invalid or unenforceable, this does not affect the validity of the Contract's remaining provisions; the invalid provision is replaced by a valid provision that comes closest to the parties' intent.

The parties will primarily make declarations relating to the Service to one another electronically (by e-mail).

These Terms take effect on 17 September 2026 and remain in force until withdrawn or amended.